Thursday, Oct 30, 2014
Editorials

Computer glitches are a bad showing for new health care law


Published:

No one had illusions that changing America's health care system would be easy. Of course there would be critics. Of course there would be people who dislike President Obama and therefore want him to fail. And we even just witnessed Tea Party candidates make one of the stupidest moves ever by partially shutting down the government just to stop Obamacare. Despite all that, there's plenty for even supporters of the change to worry about, judging by all the trouble people have had just registering on these health exchanges.

From the first day, the web site citizens were told to use to access information and to register have failed miserably. The crush of people wanting to find out what insurance would cost caused the system to crash. Problems have been ongoing.

It's difficult to imagine that the so-called experts didn't know there would be a lot of people coming online to find out about possible coverage. Most of can accept that there will be a few glitches but what's been witnessed goes way beyond that. What were the website designers thinking?

There are other ways of accessing this information. "Navigators" will help people get the information they need, and there is a phone number to call, but online should work for millions of Americans being required to get this information.

Critics of Obamacare are reinforcing their arguments about all the negative things they claim about the law just from all the computer glitches, and they have every right to criticize. Let's hope this is not an indicator of things to come.

Since this is law, it's in our nation's best interest for the Affordable Care Act to be successful. Whether it will be is unknown, but it was clear something had to happen to improve health care coverage for 50 million or so Americans who were not insured. But the early going is shaky.

Until these bugs are ironed out of the system, we struggle trying to figure out if it's a good law and how it's going to work for people. The naysayers have plenty to naysay about so far. Until it's all fixed and getting information and signing up is easier, even proponents of the plan are shaking their heads. That's not how it's supposed to work.

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